microsoft support and recovery assistant

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10) When you perform a clean startup procedure, you prevent these programs from starting automatically. These programs may include antivirus and system utility programs. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.įurther you may also boot the computer in a clean boot state and check the tool installation status. Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.Īlso suggest you to install any pending Windows updates on the pc to check if that helps. I suggest you to follow these steps to check if that helps. Have you installed all pending updates on the pc? Is the issue specific to this Windows device recovery tool? Please answer these questions to get more clarity on this issue:ĭid you make any changes to the pc prior to this issue?

I understand that you are unable to install the Windows device recovery tool on the pc. Thank you for posting your question in the Microsoft Community. Unable to install Windows device recovery tool on pc

Microsoft support and recovery assistant